Through a new Business Hub, verified companies can update their details and product feeds; eligible US e-commerce and online service firms can also publish a Business Agent.
OpenAI said on Tuesday it is launching Businesses in ChatGPT in beta, giving companies a way to claim and manage their profiles in the chatbot. Through a tool called Business Hub, verified businesses can update key details, add product feeds with pricing and availability, and see aggregated insights such as mentions, views and website clicks, Reuters reported. A second tool, Business Agents, lets people chat with an agent from a business about its products or services; OpenAI is first rolling it out to eligible e-commerce and online service businesses in the US. OpenAI said it does not share users’ conversations or Business Agent chats with businesses, and that businesses can sponsor their agent as the destination for ChatGPT ads, with sponsored placements labelled. Shopify merchants can connect their stores through Business Hub or the Shopify admin.
Sources: OpenAI · Reuters · TechCrunch